Company culture cannot be mandated. It cannot be an intention. Company culture can only be practiced and celebrated. Lead by action.

A company I work with (not mine), has challenged themselves to take their customer support to the next level. As a part of that objective, I documented my ideas on what it takes

Using Yelp to find B2B business leads? I've been trying to contemplate creative ways to find leads for my business, and this might just work. Here's the good and bad.