Scott Swezey The more I learn, the less I know.

2May/112

How to get help with Google Apps Standard

So, as you know, Google doesn't really offer much support to free accounts, however they do have a form you can fill out to request help. It can be a bit difficult to find, so here is the link:

http://www.google.com/support/a/bin/request.py?contact_type=ga_plus&ctx=signing_in

Of course, don't forget to check the usual resources for help first... Google the issue, check their help pages, etc.

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27Sep/1010

Possible fix for a jumpy gaming mouse on OSX

So, I have a G5 gaming mouse that I have been using for a number of years. I love it... but for some reason my mouse tends to "jump" around under OSX. The usual suspects like restarting the computer, or unplugging and plugging the mouse back in makes no difference. Weirder yet is that if I reboot into boot camp (Win7) the jumpiness goes away.

Some googling lead me to this page: http://dae.cyberic.eu/blog/mouse-cursor-skipping-jumping-bug-on-mac-os-x/

Additional googling lead to suggestions that you remove /System/Library/Extensions/AppleUpstreamUserClient.kext (Hint: Don't remove it, rename it instead. See below)

cd /System/Library/Extensions/ && sudo mv AppleUpstreamUserClient.kext AppleUpstreamUserClient.kext.old

Now, normally, I don't advocate that regular users mess with system files, but in this case, this "fix" actually worked for me. My advise is to rename that .kext file such that it is easily available if you ever need it, or if removing it causes problems. I would also advise that you not attempt this unless you have a way to restore it (dual boot OS, restore CD to access the file system, Time Machine, etc).

Anyways, the fix worked for me and the Jumpiness with my Logitech G5 is gone.

Update: Just had to do this again under OSX 10.6.7. (I suspect a system update restored the kext file). Problem solved again.